Is there a warranty on your products?

We provide a 100% warranty against manufacturer defects within one year of purchase and will replace bedding with confirmed defects at our expense.  We’re happy to say that since we started in 2010 we’ve had very few defects to handle, but if it happens, we’ll make it right and make it easy for you.  Contact us for a Return Authorization Number and assistance in the process.

Delivery Times: How long until I receive my order?

Orders are processed and dispatched within 1-5 business days. If an item is back-ordered due to size or color availability, we will notify you immediately. Delivery times vary based on location, and all orders are shipped with tracking information for your convenience.

Can I return or exchange an item?

Yes, we will pay shipping for the return of any item for any reason if it was NOT purchased with a discount coupon code.

If you did purchase an item with a discount coupon code, and the item has NOT been opened, and is in a resalable condition, you may return it for a refund for the cost you paid for the item not including shipping, and you would pay the return shipping and a $5 restocking fee.  Paying shipping twice plus restocking is never good, but this can be avoided 99.9% of the time by following the steps below.

Size and color are the two primary reasons, and almost only reasons, we found for returns since our opening in 2010, and here are the easy steps to avoid the issue:

  • Measure your bed if there is ANY question about the size; all Devereux Bedding sheet sets are designed for 16-inch deep pocket mattresses. Especially if you have a King or California King but have a question, please verify the sizes; make sure you’re clear; contact us if you need to; we’ve dealt with confusion on size for years and will gladly help clear any confusion to make your purchase a happy success. If you have a Twin mattress, please read the explanation of the Twin-XL, and contact us if you have any questions at all. The measure is the key.
  • Since every computer monitor, phone, and laptop have different color settings, combining our HD pictures and accurate verbal descriptions has practically ruled out color problems. However, if you have some challenging color scheme you’re trying to match, online purchasing with shipping is not a good way to “try it out.” The reason is simply that our colors are industry standard colors; we intentionally try to match what’s out there to the highest possible degree. That means if you’re having trouble matching something out in your local stores where the industry-standard colors are sold, then the chances of matching with our sheets are not expected to be much different. But before you purchase, use our color chart and description and contact us if you are still unsure.
  • NOTE: If you’ve already opened an item purchase with a discount code and it’s just not working for some reason, returning is really too expensive, but all is not yet lost, contact us and let us offer a possible happy ending.

How do I know if these will fit my mattress and what happens if I buy them and they don't fit?

This is an EASY problem to prevent 100% of the time, and it’s important that you do because sheets are kinda like underwear, once opened they can NOT be returned just because you didn’t measure and bought the wrong size when we told you how to avoid doing so. We’re not being mean, just practical, because measuring is easy and shipping is expensive for whoever has to pay for it.

And, like many things these days, once the sheets are opened you can NEVER, NEVER, ever, ever, ever get them back in the package in resalable form, not even we can do it, and they are our sheets. Here’s the easy and fast 100% guaranteed solution.

Before your order, if you have any doubts about what type of bed you have, or you aren’t sure of your bed size or mattress depth, if you’re worried because you have a pillow-topper, to be completely certain they will fit,
(1) measure your mattress and (2) use our measurements shown for each size on the product description pages to determine if our sheets will fit your mattress, and remember this……THEY DO NOT STRETCH, AT ALL, so your mattress measurements either fit into the sheets….or not.

Our measurements are standard industry sizes for King, Queen, Full, Twin, Twin-XL, and Cal-King. These measurements cover the width and length of the bed. The depth of the fitted sheet set, measured at the corners, is 14 inches (called a “deep pocket”) but the design of the fitted sheet has a generous four-inch tuck, which is more than enough, and elastic all the way around, thereby allowing for a good fit on mattresses up to 16 inches.

If you have both a 16-inch thick mattress AND have an extra fitful sleeper in bed or someone who tugs bedding hard when turning over, you may want to invest a few dollars in what is known as “sheet suspenders”. They are an effective and inexpensive solution to annoying sheet pop-off from any extra vigorous bed activity.

How do I know if I have a California King or a regular King?

This is super easy, they are different sizes so all you have to do is measure.  The dimensions of a king mattress are 76” wide by 80” long, while the dimensions of a California king mattress are 72” wide by 84” long.  So the California King is 4 inches taller and 4 inches skinnier!

What is the best way to care for my Devereux Bedding sheets?

To ensure your sheets maintain their softness and durability, wash them separately or with similar Devereux Bedding items. Use a gentle cycle with cold water and mild detergent. Avoid using bleach; if necessary, opt for non-chlorine bleach. Tumble dry on low and remove promptly to prevent wrinkles. Do not iron or dry clean. For more information see our Instructions for Care page.

Are Devereux Bedding sheets hypoallergenic?

Yes, all Devereux Bedding sheets are made from hypoallergenic materials, making them an excellent choice for those with sensitive skin or allergies. Our sheets are designed to provide a comfortable and irritant-free sleep environment.

Can I order custom sizes if my mattress size is non-standard?

Currently, we offer a wide range of standard sizes that fit most mattresses, including Twin, TwinXL, Full, Queen, King, and California King. We do not offer custom sizing at this time but our sheets are designed with deep pockets to accommodate a variety of mattress depths. If you have specific requirements or questions about sizing, please contact us for assistance.

Is international shipping available for Devereux Bedding products?

At this moment, we primarily ship within the United States. However, we are exploring options to provide international shipping in the near future. Please check back with us or subscribe to our newsletter for updates on international shipping availability.